HUMAN SCIENCES AND HEALTH MANAGEMENT Single channel

Chair (Coordinator) and Rapporteur: SALVATORE RAFFA

Module 1: LABOR LAW

Activity type
Scienze del management sanitario
SSD
IUS/07
Year
N/D
Semester
N/D
CFU
1
Hours distribution
10 classroom hours
Lecturers
MATTEO SCOPETTI

Module 2: BUSINESS ECONOMY

Activity type
Scienze del management sanitario
SSD
SECS-P/07
Year
N/D
Semester
N/D
CFU
1
Hours distribution
10 classroom hours
Lecturers
Sabrina Pulvirenti

Module 3: LABORATORY ORGANIZATION AND ACCREDITATION

Activity type
Scienze e tecniche di laboratorio biomedico
SSD
MED/46
Year
N/D
Semester
N/D
CFU
1
Hours distribution
10 classroom hours
Lecturers
SALVATORE RAFFA

Module 4: BIOETHICS - HISTORY OF MEDICINE

Activity type
Scienze umane e psicopedagogiche
SSD
MED/02
Year
N/D
Semester
N/D
CFU
2
Hours distribution
20 classroom hours
Lecturers
MARIA CAPORALE
VALENTINA GAZZANIGA

Module 5: GENERAL PSYCHOLOGY

Activity type
Scienze propedeutiche
SSD
M-PSI/01
Year
N/D
Semester
N/D
CFU
1
Hours distribution
10 classroom hours
Lecturers
STEFANO SDOIA

Module 6: COMPUTER TECHNOLOGY

Activity type
Scienze propedeutiche
SSD
INF/01
Year
N/D
Semester
N/D
CFU
2
Hours distribution
20 classroom hours
Lecturers
Walter De Caro

Learning outcomes

Upon completion of this course, the student will have acquired the necessary competencies to work professionally, integrating technical and scientific knowledge with the ethical, legal, managerial, and psychological dimensions of the profession. Students will be able to navigate the healthcare landscape, understanding their role within organizations and in patient relationships.

Prerequisites

To undertake the study of Human Sciences and Healthcare Management, students must possess foundational competencies in Informatics, Biology, and Biochemistry.
Additionally, the following transversal skills are required: the ability to analyze data and solve complex problems, terminological competence, and an interdisciplinary approach.

Programme

Module: LABOR LAW
The course provides a basic overview of labor law in the healthcare setting, covering legal, contractual, and organizational aspects related to the professional role of biomedical laboratory technicians.


Module: BUSINESS ECONOMY
Introduction to business economics and healthcare management
Structure and functioning of healthcare organizations
Principles of planning, organization, and control
Financial statements and accounting in healthcare institutions
Cost analysis and budgeting in healthcare
Performance evaluation and efficiency indicators
Quality management, accreditation, and clinical risk management
The role of biomedical laboratory technicians in healthcare systems
Basics of health economics: demand, supply, and sustainability
Overview of digitalization and innovation in healthcare processes


Module: LABORATORY ORGANIZATION AND ACCREDITATION
Contents:
Institutional accreditation of health facilities. Structural, technological, and organizational requirements.
Management of complex organizations: the model of operating laboratory units. Quality system management. Customer focus. Leadership. Engagement of people. Process approach. Improvement. Evidence-based decision making. Relationship management.



Module: BIOETHICS - HISTORY OF MEDICINE
History and evolution of the concepts of diseases and illness. History of diagnostics


Module: GENERAL PSYCHOLOGY
N/D
Module: COMPUTER TECHNOLOGY
I. Foundational Concepts and Security
Architecture and Components
Networking and Connectivity
Data Security
Basic Cybersecurity

II. Essential Lab Tools
Data Processing and Graphs/Charts

III. Healthcare Information Systems and Automation
Laboratory Information Systems (LIS) and instrument Interfacing

Books

Module: LABOR LAW
Workers’ Statute
Legislative Decree 81/2008 Health and safety regulations in the workplace
National Collective Labor Agreement (CCNL) – Healthcare Sector


Module: BUSINESS ECONOMY
Learning content supplied by the instructor


Module: LABORATORY ORGANIZATION AND ACCREDITATION

- educational contents distributed during lectures
- Regulatory references (Regione Lazio, Italy) [DCA U0008 del 10/02/2011 e S.M.I.; DCA_U00359 del 16/11/2016; DCA_U00469 del 07/11/2017].



Module: BIOETHICS - HISTORY OF MEDICINE
G. Corbellini, M. Conforti, V. Gazzaniga, Dalla cura alla scienza. e-book


Module: GENERAL PSYCHOLOGY
N/D
Module: COMPUTER TECHNOLOGY
Medical Informatics updated texts.

Bibliography

Module: LABOR LAW
N/D
Module: BUSINESS ECONOMY
N/D
Module: LABORATORY ORGANIZATION AND ACCREDITATION
N/D
Module: BIOETHICS - HISTORY OF MEDICINE
N/D
Module: GENERAL PSYCHOLOGY
N/D
Module: COMPUTER TECHNOLOGY
N/D

Lessons mode

Teaching Activities Educational activities are guaranteed in face-to-face format and may also be delivered through focus groups.
The adopted teaching methodology will prioritize active learning and the practical application of technical, organizational, and research-based knowledge, with the aim of fostering both scientific rigor and relational competencies.

Frequency

Module: LABOR LAW
N/D
Module: BUSINESS ECONOMY
N/D
Module: LABORATORY ORGANIZATION AND ACCREDITATION
mandatory attendance


Module: BIOETHICS - HISTORY OF MEDICINE
Mandatory


Module: GENERAL PSYCHOLOGY
N/D
Module: COMPUTER TECHNOLOGY
N/D

Exam mode

Evaluation for each module may include both written and oral examinations, which may also be conducted during the course. The final assessment is based on an oral discussion of topics covered in the individual modules, structured to evaluate the full range of expected learning outcomes, with particular emphasis on:
Communication Skills: clarity of exposition, ability to manage and convey healthcare-related information, and capacity to critically defend personal viewpoints.
Scientific Accuracy and Critical Thinking

Example exam questions

The questions included in the course are designed to assess theoretical knowledge, applied skills, and critical thinking. They may be aimed at autonomous elaboration of concepts, definitions, and general principles or based on short professional scenarios, useful for evaluating contextual application and problem-solving abilities.

Arguments

Module: LABOR LAW

  • Topic: Employment relationships in the healthcare sector

  • Topic:Labor law and worker protection



Module: BUSINESS ECONOMY
  • Topic: Fundamentals of Healthcare Economics and Organization
    • Books: Learning content supplied by the instructor

  • Topic: Financial Management and Performance Evaluation



Module: LABORATORY ORGANIZATION AND ACCREDITATION
  • Institutional accreditation of health facilities. Structural, technological, and organizational requirements. 

  • Management of complex organizations: the model of operating laboratory
    units. Quality system management. Customer focus. Leadership. Engagement
    of people. 

  • Process approach. Improvement. Evidence-based decision
    making. Relationship management.



Module: BIOETHICS - HISTORY OF MEDICINE
  • Topic: Concept of health, illness and disease, General Introduction
    • Books: G. Corbellini, M. Conforti, V. Gazzaniga, Dalla cura alla scienza. e-book

  • Topic: Evolution of the concept of health, disease and illness from Antiquity to the Middle Ages
    • Books: G. Corbellini, M. Conforti, V. Gazzaniga, Dalla cura alla scienza. e-book

  • Topic: Evolution of the concept of health, disease and illness from  the Middle Ages to contemporary age
    • Books: G. Corbellini, M. Conforti, V. Gazzaniga, Dalla cura alla scienza. e-book

  • Topic: History of diagnostic tools
    • Books: G. Corbellini, M. Conforti, V. Gazzaniga, Dalla cura alla scienza. e-book



Module: GENERAL PSYCHOLOGY
  • cognitive processes
    • Books: elearning course web page



Module: COMPUTER TECHNOLOGY
  • Foundational Concepts and SecurityArchitecture and ComponentsNetworking and ConnectivityData SecurityBasic Cybersecurity

  • II. Essential Lab ToolsData Processing and Graphs/Charts

  • III. Healthcare Information Systems and AutomationLaboratory Information Systems (LIS) and instrument Interfacing


Sustainability goals

  • Goal3
  • Goal4
  • Goal10
  • Academic year2026/2027
  • Degree program to which the course belongsBiomedical Laboratory techniques - Roma Azienda Ospedaliera Sant’Andrea
  • Languageita
  • CFU8 CFU, distributed among 6 integrated didactic modules
  • Total duration80 hours