Human Resources, Labour Sciences and Innovation

Activity type

Discipline giuridiche e processi decisionali e organizzativi

SSD

IUS/07

Year

N/D

Semester

N/D

CFU

6

Hours distribution

48 classroom hours

Lecturers

Activity type

Discipline giuridiche e processi decisionali e organizzativi

SSD

M-PSI/06

Year

2nd year

Semester

2nd semester

CFU

3

Hours distribution

24 classroom hours

Lecturers

CHIARA CONSIGLIO

KNOWLEDGE AND UNDERSTANDING.
The objective of the course is to provide students with adequate knowledge of the industrial relations model in our constitutional system, with particular reference to the current role of the union, as a subject of pluralism, in guaranteeing the enjoyment of trade union rights, in the collective bargaining system, management of collective conflict; as well as in the face of major transitions (digital, ecological, demographic) and business crises. This, in light not only of the most authoritative doctrine on the matter, but also of the constitutional jurisprudential evolution of legitimacy and of the supranational courts.

APPLIED KNOWLEDGE AND UNDERSTANDING
The result proposed at the end of the course is that the student is able to understand the functioning of trade union relations, both at a national level and within companies, with the contribution also of external testimonies from representatives of the industrial and trade union world, of the public system and audio video material

AUTONOMY OF JUDGMENT
The expected result at the end of the course is that the student has developed a sufficiently autonomous analytical ability of the industrial relations system.

COMMUNICATION SKILLS
Upon completion of the course, the student must be able to present the knowledge learned in an adequate way, with the ability to develop appropriate connections within the subject, with suitable technical/legal language.

LEARNING ABILITY
At the end of the course the expected result is that the student is able not only to be able to continue the in-depth study of the topics studied, but also to position himself as a possible operator of the industrial relations system.

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
Knowledge and understanding: Students will gain a solid understanding of key theories and conceptual models related to interpersonal communication in work settings. They will be able to differentiate among communication styles and understand their impact on professional relationships, cooperation, and conflict management.

Applying knowledge and understanding: Students will develop the ability to analyze complex communication situations, identify critical issues, and propose strategies to enhance communication effectiveness, including in multicultural and high-pressure contexts.

Making judgments: The course will foster critical reflection on students’ own communication styles and observed relational dynamics, with a focus on how communication affects both organizational well-being and efficiency.

Communication skills: The course aims to develop students’ oral and written communication skills through exercises, role-playing, and group discussions. Students will be encouraged to use clear, professional, and effective language.

Learning skills: Students will strengthen their ability to learn independently through readings, case analysis, and the use of multimedia and scientific resources, in preparation for continuous professional development.

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
The course requires prior knowledge of basic concepts in work psychology. A preliminary understanding of organizational contexts and key group dynamics is also recommended.

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
Definition and functions of interpersonal communication

The axioms of communication

Communication in organizations and work groups

The role of feedback

Effective communication in work teams

Passive, aggressive, and assertive communication styles

Communication and psychological well-being at work

Elements of communication in digital and hybrid contexts

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
Materials and handouts provided by the teacher

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
N/D

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
The course combines lectures with active learning methods, including guided discussions, group work, role-playing, video analysis, case studies, and self-reflection activities. Course materials and handouts will be provided by the instructor.

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
Attendance is strongly recommended but not mandatory. Active participation in classroom activities is considered beneficial for learning and exam preparation.

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
The final assessment will consist of a written exam with open-ended questions aimed at evaluating the student’s critical understanding of the main concepts and the ability to apply them to real-world communication scenarios

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS
Communication styles

Characteristics of effective feedback

Module: INTERPERSONAL COMMUNICATION
N/D
Module: LABOR RELATIONS