MEDICINE COMMUNICATION Single channel
Chair (Coordinator) and Rapporteur: GIORGIO SESTI
Module 1: Social information and communication techniques
- Activity type
- C_20. Scienze umane, politiche della salute e management sanitario e lingua inglese
- SSD
- M-PSI/05
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 1
- Hours distribution
- 12.5 classroom hours
- Lecturers
- MAURO GIACOMANTONIO
Module 2: INDIVIDUAL DIFFERENCES OF PERSONALITY IN THE RELATIONSHIP WITH THE PATIENT
- Activity type
- C_04. Clinica psichiatrica e discipline del comportamento
- SSD
- M-PSI/08
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 1
- Hours distribution
- 12.5 classroom hours
- Lecturers
- GIUSEPPINA PORCIELLO
Module 3: CULTURAL REPRESENTATION OF THE BODY HEALTH AND DISEASE
- Activity type
- C_02. Fisiopatologia, metodologia clinica, propedeutica clinica e sistematica medico-chirurgica, C_17. Medicina di comunità e cure primarie, Tirocini formativi e di orientamento
- SSD
- MED/09, MED/09, MED/09
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 3
- Hours distribution
- 25 classroom hours, 25 others hours
- Lecturers
- STEFANIA BASILI
GIORGIO SESTI
ANGIOLINA CATIZONE
ROBERTO CANGEMI
MARCELLA VISENTINI
SALVATORE OLIVA
LUCIA STEFANINI
VALERIA RAPARELLI
GIOVAMBATTISTA DESIDERI
LAURA D'ERASMO
ANDREA BOTTICELLI
Module 4: ETHICS AND MORAL PRINCIPLES
- Activity type
- C_20. Scienze umane, politiche della salute e management sanitario e lingua inglese
- SSD
- MED/02
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 2
- Hours distribution
- 25 classroom hours
- Lecturers
- VALENTINA GAZZANIGA
SILVIA IORIO
Module 5: INTRODUCTION TO GENERAL SURGERY
- Activity type
- C_02. Fisiopatologia, metodologia clinica, propedeutica clinica e sistematica medico-chirurgica
- SSD
- MED/18
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 1
- Hours distribution
- 12.5 classroom hours
- Lecturers
- GIANLUCA MENNINI
Module 6: PSYCHO-SOCIAL HISTORY INTER-PROFESSIONAL TEAM AND CENTRALITY OF THE PATIENT IN THE CARE PROCESS.
- Activity type
- C_20. Scienze umane, politiche della salute e management sanitario e lingua inglese
- SSD
- BIO/08
- Year
- 1st year
- Semester
- 2nd semester
- CFU
- 1
- Hours distribution
- 12.5 classroom hours
- Lecturers
- GIORGIO MANZI
Objectives
The course has the general goal of providing both theoretical and practical tools that enable students to acquire the fundamental skills needed to understand the basic communicative dynamics of human interaction, as well as those that more specifically characterize certain aspects of the medical profession.
By the end of the course, students will have acquired knowledge concerning:
- the basic principles of communication and the main obstacles to effective communication (miscommunication);
- the fundamental principles underlying interpersonal persuasion;
- nonverbal communication in its various components, including cross-cultural differences;
- elements of interpersonal conflict resolution and integrative negotiation;
-communication of bad news in medical contexts.
Students will also acquire basic tools for information literacy and learn key concepts of methods for informational and documentary research in electronic and digital environments, including:
-defining information competence;
-verifying its areas of development and application;
- understanding its strategic use in university education;
-learning some techniques for expert online bibliographic research;
-highlighting key aspects of scientific communication.
Learning outcomes
The course has the general goal of providing both theoretical and practical tools that enable students to acquire the fundamental skills needed to understand the basic communicative dynamics of human interaction, as well as those that more specifically characterize certain aspects of the medical profession.
By the end of the course, students will have acquired knowledge concerning:
- the basic principles of communication and the main obstacles to effective communication (miscommunication);
- the fundamental principles underlying interpersonal persuasion;
- nonverbal communication in its various components, including cross-cultural differences;
- elements of interpersonal conflict resolution and integrative negotiation;
-communication of bad news in medical contexts.
Students will also acquire basic tools for information literacy and learn key concepts of methods for informational and documentary research in electronic and digital environments, including:
-defining information competence;
-verifying its areas of development and application;
- understanding its strategic use in university education;
-learning some techniques for expert online bibliographic research;
-highlighting key aspects of scientific communication.
Prerequisites
Competence in performing a comprehensive physiological and pathological anamnesis.
Programme
Module: Social information and communication techniques
The teaching program is divided into four main themes
1) Elements of human communication and persuasion
2) Non-verbal communication
3) Conflict Resolution and Negotiation
4) The Spikes protocol for reporting bad news
Module: INDIVIDUAL DIFFERENCES OF PERSONALITY IN THE RELATIONSHIP WITH THE PATIENT
The course will be structured into the following thematic blocks:
• The main theoretical models of clinical psychology (psychoanalysis, behaviorism, cognitivism, systemic-family approach);
• The relational and communicative dimensions in psychological and clinical processes
Module: CULTURAL REPRESENTATION OF THE BODY HEALTH AND DISEASE
Course topics / Areas of study:
-Doctor-patient communication.
-The importance of language and word choice in diabetes management.
-Effective presentation of clinical studies.
Module: ETHICS AND MORAL PRINCIPLES
Human sciences and medicine: why MH in a Medical Degree? Narrative medicine;Evolution of the concept of illness and disease, medicine as culture; from the ontological and theurgic conception to genetic pathologies health and disease in the Ancient age; health and disease in the Middle Age; health and disease in the Modern Age ; health and disease in the contemporary age; the idea of contagion and the development of bacteriology; experience and experiment in medicine; from empiricism to the measurement of phenomena in medicine; from didactic dissection to anatomy; - pathological anatomy and cellular pathology; epistemological revolutions of medical science; history of health care; the critical analysis of interaction between biomedical services and population; the impact of biomedicine and biomedical technologies; illness-sickness-disease; Equity in Health; determinants oh health; bio-psyhco-social approach; structural violence; social suffering; neuroscience;
Module: INTRODUCTION TO GENERAL SURGERY
N/D
Module: PSYCHO-SOCIAL HISTORY INTER-PROFESSIONAL TEAM AND CENTRALITY OF THE PATIENT IN THE CARE PROCESS.
N/D
Books
Module: Social information and communication techniques
Students will be able to use the material made available by the teacher (Slides of the lessons and articles) published on the "Classroom" group of the course
Module: INDIVIDUAL DIFFERENCES OF PERSONALITY IN THE RELATIONSHIP WITH THE PATIENT
Slides and materials provided by the professor on elearning
For more material
Manuale di Psicologia Clinica
Maria Cristina Verrocchio
Ed. PICCIN (only ita)
Psicologia Clinica english version
Anna Kring, Sheri Johnson,
Gerald Davison, John Neale
Ed. Zanichelli
Module: CULTURAL REPRESENTATION OF THE BODY HEALTH AND DISEASE
GIORGIO SESTI
MANUALE DI SEMEIOTICA MEDICA • Il metodo clinico passo dopo passo. EDRA Edizioni
Module: ETHICS AND MORAL PRINCIPLES
Berlinguer G., 2000, Bioetica quotidiana, Firenze, Giunti.
Good, Byron J, Mary-Jo DelVecchio Good, Sharon Abramowitz, Arthur Kleinman, and Catherine Panter-Brick. 2014. Medical humanitarianism: Research insights in a changing field of practice. Social Science & Medicine 120:311 - 316. Publisher's Version
Byron Good, 2006, Narrare la malattia. Lo sguardo antropologico sul rapporto medico paziente, Torino, Einaudi.
Yang, Lawrence H, et al. 2014.What matters most: A cultural mechanism moderating structural vulnerability and moral experience of mental illness stigma. Social Science & Medicine 103:84 - 93. Publisher's VersionAbstract
Conforti M., Corbellini G., Gazzaniga V., 2011, Dalla cura alla scienza. Malattia, salute e società nel mondo occidentale, Encyclomedia PublishersBeauchamp
Module: INTRODUCTION TO GENERAL SURGERY
N/D
Module: PSYCHO-SOCIAL HISTORY INTER-PROFESSIONAL TEAM AND CENTRALITY OF THE PATIENT IN THE CARE PROCESS.
N/D
Bibliography
Module: Social information and communication techniques
Anolli, L. (2006). Psicologia della comunicazione. Il Mulino.
Bonaiuto, M., & Maricchiolo, F. (2003). La comunicazione non verbale. Carocci.
Pruitt, D. G., & Carnevale, P. J. (1993). Negotiation in social conflict. Thomson Brooks/Cole Publishing Co.
Baile, W. F., Buckman, R., Lenzi, R., Glober, G., Beale, E. A., & Kudelka, A. P. (2000). SPIKES—a six‐step protocol for delivering bad news: application to the patient with cancer. The oncologist, 5(4), 302-311.
Module: INDIVIDUAL DIFFERENCES OF PERSONALITY IN THE RELATIONSHIP WITH THE PATIENT
N/D
Module: CULTURAL REPRESENTATION OF THE BODY HEALTH AND DISEASE
N/D
Module: ETHICS AND MORAL PRINCIPLES
N/D
Module: INTRODUCTION TO GENERAL SURGERY
N/D
Module: PSYCHO-SOCIAL HISTORY INTER-PROFESSIONAL TEAM AND CENTRALITY OF THE PATIENT IN THE CARE PROCESS.
N/D
Lessons mode
Teaching methods:
Teaching activities will include in-person lectures, asynchronous remote learning, in-person practical training in hospital wards, outpatient clinics, and day hospitals, practical exercises, seminars, simulations, laboratory experiences, preparation of written assignments, clinical case analyses, and the use of online learning tools.
Frequency
Attendance requirements:
Attendance is mandatory for at least 70% of the scheduled class hours. This threshold is considered the minimum requirement for fulfilling the attendance obligation.
Exam mode
Assessment methods:
The evaluation will be conducted through written examinations consisting of multiple-choice questions and oral assessments.
Example exam questions
When communicating bad news, which factors should the physician aim to control in organizing the meeting?
What are the four dimensions on which patient-centered medicine is based?
Which of the following expressions may help reduce stress in people with diabetes?
What is the logical sequence that should be followed in communication during a patient-centered clinical consultation?
Arguments
Module: Social information and communication techniques
- 1) Elements of human communication and persuasion
- 2) Non-verbal communication
- 3) Conflict Resolution and Negotiation
- 4) The Spikes protocol for reporting bad news
Module: INDIVIDUAL DIFFERENCES OF PERSONALITY IN THE RELATIONSHIP WITH THE PATIENT
- Classroom lectures based on the syllabus
Module: CULTURAL REPRESENTATION OF THE BODY HEALTH AND DISEASE
- Classroom lectures based on the syllabus
Module: ETHICS AND MORAL PRINCIPLES
Module: INTRODUCTION TO GENERAL SURGERY
N/D
Module: PSYCHO-SOCIAL HISTORY INTER-PROFESSIONAL TEAM AND CENTRALITY OF THE PATIENT IN THE CARE PROCESS.
- TOPIC 1 -- Historical outline of evolutionary biology with introductory topics in bio-naturalistic anthropology-- 5 hours of lectures
- TOPIC 2 -- The Human Species in the Primate Order -- 2,5 hours of lectures
- TOPIC 3 -- Discussion of some topics concerning human evolution, with particular reference to bipedalism, encephalization and the origins of Homo sapiens -- 5 hours of lectures
Sustainability goals
- Academic year2025/2026
- Degree program to which the course belongsMedicine and Surgery HT
- Mandatory presenceYes
- Languageita
- CFU9 CFU, distributed among 6 integrated didactic modules
- Total duration125 hours