THE SOCIAL PSYCHOLOGY OF CONSUMER BEHAVIOUR

Course objectives

The course aims to provide students with conceptual and methodological tools developed in the field of consumer psychology, which support the degree's educational goals, especially as regards understanding the distal and proximal determinants of consumption behaviours. In detail, the teaching objectives are as follows: 1. Knowledge and understanding. The course aims to provide adequate knowledge regarding the determinants of consumer behaviours with regard to the phases of motivation, acquisition, consumption, and disposal. The course also aims to provide an adequate understanding of how consumer behaviours should be interpreted from a situated perspective, taking into account the interactions between cultural dynamics, processes of the social construction of reality, and cognitive, motivational, affective and personality factors. 2. Ability to apply knowledge and understanding. Students will be able to contribute to communication initiatives targeting consumers, including persuasive and political communication strategies. 3. Critical and judgmental skills. The course will develop autonomy and critical judgement skills, regarding the interdependence -in the consumer experience- between psychological processes, value, power and cultural systems of reference. The various theoretical models will also be examined through collective class discussions and in-depth analyses of socially relevant issues, and challenges connected with sustainable development goals. 4. Communication skills. The learning of basic knowledge and skills will be constantly monitored and developed by means of classroom presentations and discussions in working groups. 5. Ability to pursue study independently, The course aims to provide mastery of the conceptual and methodological tools, including bibliographic databases and the various research techniques, so that students can independently develop their own research and training projects in the field.

Channel 1
BRUNO MARIA MAZZARA Lecturers' profile

Program - Frequency - Exams

Course program
The course covers the following topics, divided into modules of varying length: 1. The birth and evolution of consumer society from a historical and cultural perspective (6 hours) 2. The state of the eco-climatic crisis; the environmental impact of development models and consumption styles (6 hours) 3. Elements of economic psychology, with particular reference to the overcoming of the model of economic rationality; their possible integration along constructionist and culturalist lines (12 hours) 4. The role of automatic, unconscious, and emotional dynamics in consumer behavior; the potential and limitations of the neuroscientific perspective (12 hours) 5. The role of language and the rhetorical dimensions of communication (12 hours) Each module will explore the implications for different areas of consumption, particularly in terms of the psychological processes involved and the construction of advertising messages.
Prerequisites
none
Books
Mazzara B.M. Società dei consumi e sostenibilità. Una prospettiva psicoculturale. Carocci, Roma 2023 Mazzara B.M. Comportamenti di consumo e sostenibilità. Prospettive di psicologia sociale. Carocci, Roma 2025 Non-attending students will also bring the following text: Thunberg G. (a cura di), The climate book, Mondadori, Milano 2022.
Exam mode
The learning will be verified with an oral exam, in which the knowledge of the theoretical and methodological models and the acquired critical skills will be evaluated. In particular, the skills of argumentation and the mastery of the tools of psychology and of sociology for the understanding of consumer behavior will be evaluated, also with reference to examples of applications related to advertising campaigns.
Lesson mode
The course will take place mainly with lectures, with the use of multimedia supports, especially when specific theoretical models or specific procedures and research results will be presented in detail. The translation of the theoretical models into operational practices will instead be entrusted by means of group exercises.
  • Lesson code10612041
  • Academic year2025/2026
  • CourseOrganization and Marketing for Corporate Communication
  • CurriculumMarketing e relazioni d'impresa
  • Year2nd year
  • Semester1st semester
  • SSDM-PSI/05
  • CFU6