Quality Assurance (QA)
Organization and responsibilities of the AQ of the CdS
Il Sistema di Assicurazione Qualità (AQ) di Sapienza è descritto diffusamente nelle Pagine Web del Team Qualità consultabili all'indirizzo https://www.uniroma1.it/it/pagina/team-qualita.
Nelle Pagine Web vengono descritti il percorso decennale sviluppato dall'Ateneo per la costruzione dell'Assicurazione Qualità Sapienza, il modello organizzativo adottato, gli attori dell'AQ (Team Qualità, Comitati di Monitoraggio, Commissioni Paritetiche Docenti-Studenti, Commissioni Qualità dei Corsi di Studio), i Gruppi di Lavoro attivi, le principali attività sviluppate, la documentazione predisposta per la gestione dei processi e delle attività di Assicurazione della Qualità nella Didattica, nella Ricerca e nella Terza Missione.
Le Pagine Web rappresentano inoltre la piattaforma di comunicazione e di messa a disposizione dei dati di riferimento per le attività di Riesame, di stesura delle relazioni delle Commissioni Paritetiche Docenti-Studenti e dei Comitati di Monitoraggio e per la compilazione delle Schede SUA-Didattica e SUA-Ricerca.
Ciascun Corso di Studio e ciascun Dipartimento ha poi facoltà di declinare il Modello di Assicurazione Qualità Sapienza definito nelle Pagine Web del Team Qualità nell'Assicurazione Qualità del CdS/Dipartimento mutuandolo ed adattandolo alle proprie specificità organizzative pur nel rispetto dei modelli e delle procedure definite dall'Anvur e dal Team Qualità.
Le Pagine Web di CdS/Dipartimento rappresentano, unitamente alle Schede SUA-Didattica e SUA-Ricerca, gli strumenti di comunicazione delle modalità di attuazione del Sistema di Assicurazione Qualità a livello di CdS/Dipartimento.
I processi di assicurazione di qualità della AQ saranno monitorati e valutati da un'apposita commissione, formata da docenti del CdS, da una o un rappresentante delle studentesse e degli studenti e da un'unità di personale tecnico-amministrativo.
La Commissione per la gestione e l'assicurazione della qualità (CGAQ) del Corso di Studi in Global Humanities provvede alla preparazione dei seguenti documenti:
1. la SMA, in cui si presentano e commentano gli indicatori sulle carriere delle studentesse e degli studenti e altri indicatori;
2. l'RCC, con l'autovalutazione dell'andamento del CdS e l'indicazione dei problemi e delle proposte di soluzione da realizzare nel ciclo successivo;
3. il DARS-OPIS, con l'analisi delle opinioni espresse dalle studentesse e dagli studenti.
Nello svolgimento dei suoi compiti, la CGAQ acquisisce e analizza la Relazione della Commissione paritetica docenti-studenti, i rapporti del nucleo di valutazione e le opinioni delle studentesse e degli studenti (questionari OPIS) e delle e dei docenti (questionari OPID). Sulla base delle risultanze di questo e altro materiale informativo, approfondisce gli eventuali problemi del CdS, individuando le possibili azioni di miglioramento da adottare.
La CGAQ ha, altresì, il compito di promuovere gli incontri con le parti interessate, allo scopo soprattutto di valutare la coerenza tra il progetto formativo del CdS e la domanda di profili formativi da parte del mondo del lavoro. Tale valutazione viene anche effettuata mediante l'analisi di studi e rapporti disponibili sulla domanda di profili professionali da parte delle imprese e di altri enti.
Il gruppo si riunisce a cadenza annuale e ogniqualvolta gli adempimenti relativi all'Assicurazione della Qualità lo richiedano.
Consultation with representative organizations
In recent years, the Italian Institute of Oriental Studies (ISO) and the Department of History, Anthropology, Religions, Arts and Performing Arts (SARAS) of the Faculty of Arts and Humanities – which are jointly working on the establishment of the degree programme in collaboration with professors from other Departments and Faculties – have initiated and maintained contacts and collaborations with representatives of public and private institutions, as well as with organisations and associations active in the fields of cultural relations, public policy, law, and public health.
The two Departments have also established relationships with humanitarian organisations operating in countries of the Global South, or working with refugees, migrants, asylum seekers, victims of human trafficking, and unaccompanied minors, in both Europe and Italy. In addition to the Embassies of the relevant countries, consultations were launched with the following organisations:
UNHCR (31.10.2019); Associazione Italia-Asean (07.11.2019); Asia Onlus (06.11.2019); Archivio Memorie Migranti (20.10.2019); Médecins Sans Frontières / Doctors Without Borders (09.11.2019); ARCS – Culture Solidali (30.10.2019); ENGIM (a non-profit association operating nationally and internationally in support of young people, both Italian and foreign, for the development of their professional skills and personal and social growth, 11.11.2019).
Consultations and collaboration agreements are also being defined with other organisations such as: Associazione Italia-India; ANCI – Servizio centrale; Associazione Italia-Birmania; Rome Chamber of Commerce; Caritas Migrantes; IDOS Ricerche; CISP; Differenza Donna; Comitato Nuovi Desaparecidos; Save the Children; Oxfam; UNICEF; ENGIM; Un ponte per.
The dialogue and exchange between the university and the representatives of the contacted institutions and organisations confirmed the relevance and soundness of the proposed degree programme.
Stakeholders consistently emphasised the need to train graduates in the humanities who are capable of understanding historical and cultural processes from both diachronic and synchronic perspectives and within a "glocal" dimension; of interpreting sources of various kinds; of managing knowledge from an interdisciplinary perspective; and of performing mediation roles among different actors.
The academic body responsible for the consultations consists of a joint group of professors from the two Departments supporting the establishment of the programme – the Department of Italian Institute of Oriental Studies (ISO) and the Department of History, Anthropology, Religions, Arts and Performing Arts (SARAS). The group carried out targeted meetings with representatives from the worlds of culture, politics, art, public institutions, humanitarian organisations, and non-profit associations.
On 8 January 2020, a concluding meeting at university level was held as part of the consultation process with organisations representing the production of goods and services and the professional world. During this meeting, the opinions of the consulted organisations were collected, as recorded in the attached report. The University schedules annual meetings with the abovementioned organisations.
Consultation with representative organizations (subsequent consultations)
The stakeholder consultations for the academic year 2024-2025 are presented below. It should also be noted that further consultations have been initiated to align the Degree Programme with the ministerial decree defining the new degree classes.
In April 2024, the Global Humanities Degree Programme conducted a survey involving both incoming and outgoing stakeholders. The survey, administered via an online form, was sent to over 40 Italian institutional representatives, members of associations, and former students who had closely collaborated with the programme’s coordinating committee during the years preceding and following the launch of the Degree Programme.
The survey included a series of questions with responses on a scale from 1 to 5, as well as space for comments. The questions were based on the focus areas and key aspects identified in the AVA 3 quality assurance model, with particular reference to points of interest for both incoming and outgoing stakeholders. The survey was sent together with the programme documentation (SMA, joint committee report, and the 2023 SUA-CdS form).
Unfortunately, participation in the survey was limited, and steps will be taken this year to address this issue. Nevertheless, it should be noted that at least one representative from each stakeholder category completed the questionnaire.
In general, the consulted stakeholders expressed the view (ratings of 4–5 on a 1–5 scale) that:
- the educational offer is adequate for developing and acquiring transversal skills that are useful for further academic study and for the employability of graduates;
- the cultural, scientific and professional character of the degree programme, as well as its general and specific learning objectives, are coherent and clearly stated;
- the degree programme is clearly and coherently described, not only in terms of disciplinary and methodological content, but also in terms of learning objectives, graduate profiles, and the knowledge and skills to be acquired;
- the online visibility of the programme on the University’s website is adequate (though with some room for improvement).
The results of the survey and the suggestions received will be shared with the Degree Programme Board and will be taken into account when planning specific actions. Particular attention will be given to areas of improvement (ratings of 3/4 on a scale from 1 to 5) highlighted by the stakeholders, especially by former students.
In November 2024, stakeholders were consulted again through an online questionnaire, supplemented by in-person meetings with Programma integra, Archivio Memorie Migranti ETS, and Fondazione Pangea ETS (see the link below).
Although the consultation involved a limited number of participants, it clearly emerged that the degree programme was regarded as clear, coherent, adequate, and attractive. All those involved expressed their willingness to continue collaborating with the Degree Programme.
Link: https://lettere.web.uniroma1.it/it/consultazioni-parti-interessate-2025