Personnel, Work and Organizational Psychology

The teaching aims to provide knowledges about theoretical models and theories of technique concerning the following issues: • psychosocial perspectives about evaluation (3 hours); • the work position (what is, differences between work position and job role, methods for job analysis) (3 hours of frontal lessons and 2 hours of laboratory); • competencies models (theoretical approaches, strenghts and weaknesses) (2 hours of frontal lessons and 1 hour of laboratory); • performance appraisal (aims, techniques, relational, managerial and cultural aspects) and performance management (20 hours of frontal lessons and 8 hours of laboratory); • theory and technique of goal setting for people development (5 hours of frontal lessons and 3 hours of laboratory); • human potential (typologies of potential, potential assessment and development) (8 hours of frontal lessons and 5 hours of laboratory); • methods for development (feedback, 360-degree feedback, feedforward, coaching and counselling in the organizational context) (3 hours of frontal lessons and 8 hours of laboratory); • presentation of students practical activities and meetings with organizational testimonials (4 hours of frontal lessons and 10 hours of laboratory).

It’s important to possess basic knowledge about: organizational psychology, organizational features (structure and culture), main personality and motivational theories, basic statistical techniques.

- Borgogni, L. (a cura di) (2018). Valutazione e talent management: il contributo metodologico della psicologia. Milano: Franco Angeli. (with the exception of chapters 13, 17 and 18) -Borgogni, L., Pagliuso, F., Santarpia, F.P. (a cura di) (2025), Oltre le competenze, Milano, Franco Angeli.

optional but strongly recommended attendance

Aim: exam is aimed at verifying the mastery of conceptual models and techniques of interest of the course, as well as the awareness of applicative aspects of these models and techniques in organizations. No intermediate exams are allowed. Exams will be held after the end of the course, according to the time scheduling proposed by the faculty. The overall exam is composed by a written exam (consisting in four open questions to be answered within one hour in two pages) and an oral exam (average duration 20 minutes). The achievement of a positive result in the written exam is the necessary condition to be admitted to the oral exam, that usually takes places one or two weeks after the written exam. During the oral exam not only theoretical kwowledges (investigated through the written exam), but also competencies acquired through laboratory, are verified. The result of the exam will be expressed through two distinct evaluations. The first evaluation concerns the four theoretical questions, marked out of thirty, and therefore has to be integrated with the evaluation of the oral exam. Thus, the final evaluation can be higher, equal or lower with respect to the evaluation of the written exam, on the basis of the degree of mastery expressed by students during the oral exam.

The course includes theoretical lectures to deepen the topics covered by the course and practical exercises.