SOCIAL PSYCHOLOGY OF COMMUNICATION

Course objectives

General objectives. The first general objective of the course is to introduce students to the main themes of study of social psychology, highlighting the empirical nature of the discipline. To achieve this goal, in addition to the lectures some exercises will be carried out based on the critical analysis of a few relevant researches, discussing their methodological choices and applicative consequences in various contexts.The second general objective is to propose a specific study on the contribution given by the social psychology to communication studies. Here again methodological problems linked to construction of research and to results' interpretation will be considered in depth. The third general objective is to discuss how the study of communication, based on the contributions of social psychology on these issues, may be modified in the current context of everyday life, increasingly characterized in an intercultural sense. Upon completion of the course students are expected to understand the originality of the psychological discipline, which deals with the same self-reflective questions that are part of everyday thinking, but using the tools and methodologies of an empirical science. Even with the deepening of some fundamental researches that shaped the core of the discipline, students are expected to differentiate between the formulation of a research question, that is circumscribed and verifiable, and psychological commonsense representations of processes explaining how one's own mind and the mind of others work. Students are also expected to master a description of the main areas of study of the discipline, paying a particular attention to research focused on the theme of human communication, both face to face and mediated. Specific objectives. 1. Ability to apply knowledge and understanding. At the end of the course students are expected to have adequate skills to understand the complexity of psychological research, especially for researches carried out in the field of social psychology and communication psychology. Students are also expected to use these skills to analyse those situations when distorted psycho-social and communication processes (such as lack of care and social isolation, structural, symbolic, cultural, or direct violence, manipulative or false communications) threaten trust and hope in oneself and in one's own social relationships, which psychology considers as the indispensable bases for the safeguarding of mental wellbeing and of constructive social relationships. 2. Autonomy of judgment. Students will have the opportunity to discuss with each other and with the teacher about some researches that proved to be fundamental for the development of the discipline, by critically examining their methodology, the interpretation of their results and their applicative consequences. In particular, students will be encouraged to develop their own capacity for an independent judgment facing the ethical aspects of psychological researches, and the subsequent vision of man and society that these researches imply. 3. Communication skills. During the entire teaching period, students will be involved in organizing and conducting debates on topics that they have chosen within the training offer. Furthermore, after having studied in depth some topics related to specific research domains, experts of these areas of research will be invited in the classroom, to answer the students' questions. 4. Learning skills. A first phase of the course will be based mainly on traditional lessons, and will be followed by a mid-term evaluation test to make clear the acquisition of a set of basic concepts. Starting from these acquisitions, students will be encouraged to carry out autonomous study activities, within a set of suggestions prepared by the teacher. These activities will be carried out by small working groups that will then report the conclusions of their study to the discussion of the whole class, using communication methods chosen by the students themselves (power point presentations, commentary on short films, analysis of selected researches, etc.).

Channel 1
GIOVANNA LEONE Lecturers' profile
Channel 2
FRANCESCA ALBY Lecturers' profile

Program - Frequency - Exams

Course program
The course offers theoretical perspectives and concepts for the study of communication from a psychological-social point of view, focusing in particular on the link with groups, with artifacts and technological tools, with qualitative research methodologies. The course contents are organized around 3 modules. 1. In the first module "Social psychology of groups and communication" (of about 30 hours), after an introduction on the historical development of social psychology, on its interests and main epistemological orientations, the main theoretical perspectives useful for the study of communication as a psycho-social practice will be presented. The first module will be devoted to the presentation of the main constructs and theoretical frameworks of the social psychology of groups. Psycho-social phenomena and processes that take place in the communicative interactions of a group such as learning, collaboration, participation, identity, decision-making, leadership will also be studied in depth. 2. In the second module "Qualitative research methodologies for study and communication" (about 18 hours) the main qualitative research methodologies for the study of communication in everyday life contexts will be explored and illustrated, such as narrative interviews and ethnographic observations of interaction contexts social. 3. In the third module ““ Social representations, technologies and communication ”(about 24 hours) explores the role played by artifacts in mediating communication interactions, with particular reference to social media (instagram, youtube, twitter). Students will have the opportunity to participate in working groups for the realization of methodological exercises that provide for the collection of data on social media and the study of social representations relating to current issues (e.g. environmental sustainability, tourism, migration, etc. ).
Prerequisites
No prerequisites are expected.
Books
1) G. Leone, B.M. Mazzara, M. Sarrica La psicologia sociale. Processi mentali, comunicazione e cultura. Laterza. 2) Mantovani (2008) Analisi del discorso e contesto sociale, Il Mulino 3) One among the following books: • Alby F. (2007) Tecnologie nella vita quotidiana, Carocci • Mantovani, G. (2004). Intercultura: è possibile evitare le guerre culturali? Il mulino. • Mecacci, L. (1999). Psicologia moderna e postmoderna. GLF editori Laterza. • Zucchermaglio C., (2002, ristampa 2013) Psicologia culturale dei gruppi, Carocci • Zucchermaglio, C., Alby, F., Fatigante, M., Saglietti, M. (2013) Fare ricerca in psicologia sociale. Bologna: Il mulino 
Teaching mode
The course uses a combination of methods, such as lectures, small group exercises, research exercises, analysis and collective discussion of video recordings and transcriptions of communicative interactions, testimonies of experts on topics covered in the course.
Frequency
Attendance is not mandatory but recommended.
Exam mode
For attending students there are two ongoing assessment tests: a written test with open questions on modules 1 and 2 and a group methodological exercise on module 3. For attending students, the final grade will be the average of the scores in the three different intermediate tests. In case of failure of one of the tests (or absence), it will be necessary to integrate with the oral exam during the sessions scheduled during the academic year. For non-attending students, the exam is oral on the texts indicated in the program (two adopted texts and one of the chosen texts). To pass the exam it is necessary to achieve a grade of not less than 18/30. Honors are awarded to students who show a particularly thorough knowledge of the topics, know how to make connections between the concepts of the program and know how to apply the knowledge acquired to specific cases. To take the exam, you must book on Infostud at least 7 working days before the date of the exam.
Lesson mode
The course uses a combination of methods, such as lectures, small group exercises, research exercises, analysis and collective discussion of video recordings and transcriptions of communicative interactions, testimonies of experts on topics covered in the course.
ELENA BOCCI Lecturers' profile

Program - Frequency - Exams

Course program
The course offers theoretical perspectives and concepts for the study of communication from a psycho-social point of view, focusing in particular on the link with groups, with artifacts and technological tools, with qualitative research methodologies. The course contents are organized around 3 modules. 1. In the first module "Social psychology of groups and communication" (about 30 hours), after an introduction on the historical development of social psychology, its interests and main epistemological orientations, the main theoretical perspectives of an interactionist and cultural nature will be presented useful for the study of communication as a psychological-social practice. In the first module, ample space will also be dedicated to the presentation of the main theoretical constructs and frameworks of the social psychology of groups. In particular, psychological-social phenomena and processes that occur in the communicative interactions of groups such as learning, collaboration, participation, identity, decision making, leadership, social influence will be studied in depth. 2. The second module "Artifacts, technologies and communication" (approximately 18 hours) explores the role played by artifacts in mediating communicative interactions and psychological-social processes in daily life, framing them within a historical-cultural theoretical framework and providing indications for an empirical study of the interaction with technological artifacts and for the design of the social usability of technologies. 3. In the third module "Qualitative research methods for the study of communication" (about 24 hours) the main qualitative research methodologies for the study of communication conveyed through the internet will be explored and illustrated with particular reference to social media (instagram, youtube, twitter). Students will have the opportunity to participate in working groups for the realization of methodological exercises that involve the collection of data on social media and the study of social representations relating to current issues (e.g. environmental sustainability, tourism, migration, etc. ).
Prerequisites
No prerequisites are foreseen.
Books
1) G. Leone, B.M. Mazzara, M. Sarrica La psicologia sociale. Processi mentali, comunicazione e cultura. Laterza. 2) Mantovani (2008) Analisi del discorso e contesto sociale, Il Mulino 3) Uno fra i seguenti testi a scelta: • Alby F. (2007) Tecnologie nella vita quotidiana, Carocci • Mantovani, G. (2004). Intercultura: è possibile evitare le guerre culturali? Il mulino. • Mecacci, L. (1999). Psicologia moderna e postmoderna. GLF editori Laterza. • Zucchermaglio C., (2002, ristampa 2013) Psicologia culturale dei gruppi, Carocci • Zucchermaglio, C., Alby, F., Fatigante, M., Saglietti, M. (2013) Fare ricerca in psicologia sociale. Bologna: Il mulino
Teaching mode
The course uses a combination of methods, such as lectures, small group exercises, research exercises, analysis and collective discussion of video recordings and transcriptions of communicative interactions, expert testimony on topics addressed in the course.
Exam mode
For attending students there are two ongoing assessment tests: a written test with open questions on modules 1 and 2 and a group methodological exercise on module 3. For those attending the final grade will be the average of the scores in the two different intermediate tests. In case of failure of one of the tests (or absence), this can be carried out and recovered during the oral exam in the sessions scheduled during the academic year. For non-attending students, the exam is oral on the texts indicated in the program (two adopted texts and one of the chosen texts). To pass the exam it is necessary to achieve a grade of not less than 18/30. Honors are awarded to students who show a particularly thorough knowledge of the topics, know how to make connections between the concepts of the program and know how to apply the knowledge acquired to specific cases. To take the exam, you must book on Infostud at least 5 working days before the date of the exam.
Lesson mode
The course uses a combination of methods, such as lectures, small group exercises, research exercises, analysis and collective discussion of video recordings and transcriptions of communicative interactions, expert testimony on topics addressed in the course.
  • Lesson code1018911
  • Academic year2024/2025
  • CourseCommunication, technologies and digital culture
  • CurriculumSingle curriculum
  • Year1st year
  • Semester1st semester
  • SSDM-PSI/05
  • CFU9
  • Subject areaScienze umane ed economico-sociali