Quality Assurance (QA)

Organization and responsibilities of the AQ of the CdS

Sapienza's Quality Assurance (QA) System is described in detail in the Quality Team Web Pages available at https://www.uniroma1.it/en/pagina/university-quality-assurance-committee

The web pages describe the ten-year process developed by the University for the construction of Sapienza Quality Assurance, the organizational model adopted, the QA stakeholders (Quality Team, Monitoring Committees, Joint Teacher-Student Commissions, Degree Course Quality Commissions), the active Working Groups, the main activities developed, and the documentation prepared for managing Quality Assurance processes and activities in Teaching, Research, and the Third Mission.

The Web Pages also serve as a communication platform and a platform for providing reference data for review activities, drafting reports by the Joint Faculty-Student Commissions and Monitoring Committees, and compiling the SUA-Teaching and SUA-Research Reports.
Each Degree Program and each Department may apply the Sapienza Quality Assurance Model defined on the Quality Team Web Pages to the Degree Program/Department Quality Assurance, adapting it to its own organizational needs while respecting the models and procedures defined by ANVUR and the Quality Team.
The Degree Program/Department Web Pages, together with the SUA-Teaching and SUA-Research Reports, serve as communication tools for implementing the Quality Assurance System at the Degree Program/Department level.

The program is managed by the Finance and Insurance Program Council (CdS), under the direct supervision of the President. Management is based on the activities of various working groups consisting of specific faculty members delegated by the Program, supported, where necessary, by technical and administrative staff and one or more student representatives. The main working groups are the following:
- Quality Assurance Management Commission (CGAQ): responsible for ensuring the oversight of the quality assurance procedures for the CAD program and promoting the dissemination of a culture of quality. Specifically, the CGAQ proposes corrective actions to be taken to achieve the educational objectives and expected performance results and oversees their implementation. It monitors student career progress, collects and analyzes opinions on the courses, satisfaction at the end of the program, and graduates' career prospects. It prepares the annual monitoring report and the review report. The CGAQ works in synergy with all the other specific commissions listed below, which contribute to improving the quality of the degree courses;
- Educational Initiatives Committee: is responsible for developing proposals for organizing orientation events (seminars or other) of interest to the Degree Programme, manages relations with the business community, and oversees the dissemination of information regarding opportunities to meet with companies and job opportunities for students and graduates, as well as internship planning. It collaborates with the Degree Programme Internationalization Delegate on initiatives aimed at internationalizing the programme offering and with the International Office of the Dean of the Faculty of Economics.
- Admission Requirements Committee: verifies compliance with the requirements for student admission to the degree programmes run by the Degree Programme and oversees the implementation of the required procedures.
- Website Committee: is responsible for preparing and updating the material published on the degree programme website.
The program, through the Quality Assurance Management Committee, holds periodic meetings to monitor the corrective actions indicated in the previous Review Report. It evaluates the results of their implementation, highlighting the strengths identified, any critical issues, and any changes deemed necessary. It verifies the adequacy and effectiveness of the program's management. It proposes, where necessary, corrective actions to be introduced in the next Review Report. The schedule of meetings of the Quality Assurance Management Committee is established following completion of the University's requirements. Meetings are held at least quarterly, in collegial format and/or in small groups dedicated to examining various aspects.
 

Organization and responsibilities of the AQ of the CdS - further information

The Degree Programme, within the scope of its autonomy and taking into account the general indications provided by the Faculty and University structures, has defined an organizational model to better manage the planning and delivery of the Programme and to develop the self-evaluation, review, and improvement activities envisaged by the AVA system.

More specifically, in order to achieve ongoing action aimed at the overall improvement of the Degree Programme, some key roles have been defined and assigned to the following Degree Programme officials:
- the Degree Programme President, who oversees the overall activities of the Degree Programme and monitors the proper conduct of teaching activities managed by the Degree Programme Council, verifying, among other things, the performance of individual faculty members' institutional duties and the progress of planned actions to strengthen the Degree Programme;
- the Degree Programme Council, which approves the Degree Programme planning, the Annual Monitoring Report, and the Cyclical Review Report.

The Council periodically reviews the progress of the Degree Program strengthening initiatives, as well as the Report of the Faculty Joint Teacher-Student Committee [CPDS], defining the necessary actions to overcome any critical issues that emerge.
The Council then discusses the results of the Student Opinion Processing, as well as any other issues that arise from time to time for the purpose of improving the quality of the Degree Program.
- Delegates: The following delegates have been assigned to the following activities: Orientation and Tutoring (Prof. Immacolata Oliva), Internationalization (Prof. Claudia Ceci), Placement (Prof. Roberto De Marchis), Additional Training Activities and Communication (Prof. Roberto De Marchis, Immacolata Oliva, Barbara Vantaggi); and Path of Excellence (Prof. Barbara Vantaggi).
Delegates meet periodically within a coordination group whose objective is to monitor the progress of individual activities and propose any interventions and improvement measures to be brought to the attention of the Board;
- the Quality Assurance Management Commission (CGAQ) of the Degree Programme, which is responsible for guiding the Degree Programme's quality assurance system and overseeing the implementation of the quality policy defined by the University's governing bodies.
This is achieved through the design, implementation, and monitoring of actions aimed at improving the quality of the Degree Programme, including the preparation of the Annual Monitoring Report and the Cyclical Review Report.
The Quality Commission's responsibilities include: conducting analyses and comments based on data (OPIS, from Almalaurea, and enrollment and registration numbers); identifying specific corrective actions; preparing interim reports; developing proposals to the Degree Programme Council and supplementing them with findings; the implementation of the identified corrective actions; the monitoring of the results obtained.

To ensure ongoing monitoring of all ongoing activities and to manage and improve the quality of the Degree Programme, a working document has been developed that identifies responsibilities, methods of action, resources involved, expected deadlines, and interactions with other Department and/or Faculty bodies and functions. The Quality Assurance working group meets at least quarterly and reports to the Degree Programme Council at least twice a year.
 

Teaching Observatory

The Teaching Observatory is composed of
Sergio Bianchi (Professor)
Amedeo Alleva (Student)

The committee's tasks are:
• organizing a permanent observatory on the effectiveness of teaching activities
• examining the effectiveness of the decisions made by the Degree Course and the Faculty regarding the quality of teaching and services provided
• developing proposals aimed at improving the quality and efficiency of teaching
• supporting the CGAQ in drafting the annual self-evaluation report.

Activities are conducted through periodic consultations between the President and student representatives. Upon student request or on special occasions, other students may participate in the meetings to provide a more comprehensive overview of any critical issues under discussion.
The student representative normally presents and discusses any needs and critical issues that may arise.

Professor - Student Joint Committee

The Joint Teacher-Student Commission of the Faculty of Economics is composed of
Professors:

  • Cristiano Cantore (President)
  • Nicola Cucari
  • Maria Rita Sebastiani

Studenti:

  • AYAN AHMAD KHAN KHAN
  • FRANCESCA RAVIGLIA
  • LUDOVICA DI STEFANO

The CPDS prepares the Annual Report and also: conducts ongoing monitoring of the course offerings, the quality of teaching, and the student service provided by professors and researchers; identifies indicators for evaluating the results of the course offerings; formulates opinions on the activation and closure of degree programs.

Consultation with representative organizations

The Faculty has consistently held a series of meetings to focus interventions and formalize an analytical process aimed at improving the curriculum. With particular reference to the Master's Degree in Finance and Insurance, there has been constant contact with numerous banking and insurance institutions (ABI, Artigiancassa, Banca INI, BNL, ICCREA, UNICREDIT). All stakeholders have consistently expressed appreciation and support for all the proposals put forward. At the University level, in the final consultation meeting of January 24, 2008, "based on the justifications presented and taking into account the consultation and the evaluations carried out previously by the proposing faculties, favorably considering the rationalization of the overall offering by reducing the number of courses, particularly the degree courses, and noting that no comments were received in the online consultation that preceded the meeting, and likewise no comments were raised during the meeting, a favorable opinion is expressed for the establishment of individual courses, pursuant to Ministerial Decree 245/2008." 270/2004 and subsequent decrees'.

Consultation with representative organizations (subsequent consultations)

The Degree Programme's training program was developed and subsequently revised based on training demand, including through additional relationships established by the Degree Programme with national and international organizations and institutions operating in the financial and insurance sectors. Specifically, the President of the Degree Programme and the Degree Programme Commission established for this purpose conducted consultations with leading representatives of organizations and institutions representing cultural and professional fields. These meetings aimed to assess training needs and career opportunities. Specifically, the following were considered:

• Adequacy of training objectives
• Suitability of professional profiles to the needs of the labor market
• Expected career opportunities
• Suggestions on course objectives and content
• Collaboration in internships/traineeships/theses/research.

Stakeholder consultations conducted in 2021 (see https://memotef.web.uniroma1.it/sites/default/files/allegati/Consultazione_parti_interessate27ottobre2021web.pdf) resulted in meetings with the following individuals:
- Head of the Life and Welfare Service at ANIA (the national association of Italian insurance companies, which supports insurance companies nationwide with consulting and research initiatives);
- Chief Risk Officer (CRO) of the Cometa Pension Fund (Federmeccanica, Assistal and Intersind, Fim, Fiom, Uilm, and Fismic);
- Chief Financial Officer of Net-Insurance (a company acquired by Poste Vita and IBL Banca);
- CEO of 4-Care (a Zurich Group company).

To strengthen graduate employability, stakeholders emphasized the importance of students engaging with the world of work during their studies, increasing the inclusion of company testimonials within courses, activating internships, and attending courses to improve soft skills.
In the 2022-23 academic year, to adapt professional development to the emerging roles required by the market, the "University and Enterprise in Economics, Communication, Finance, and Insurance" program was launched.
To improve soft skills, two programs were launched during the 2023-24 academic year: Warm up your skills, in collaboration with ICCREA BANCA, and the Life and Soft Skills Laboratory, with the Young & Co association, in collaboration with the Generali Group (see https://memotef.web.uniroma1.it/sites/default/files/allegati/2024-11/Consultazione_parti_interessate10_dicembre-2023_web.pdf).

In the 2024-25 academic year, further consultations were conducted to refine the training program, implement Ministerial Decree 1649/2023, and take into account the emerging roles required by the market (see https://memotef.web.uniroma1.it/sites/default/files/allegati/2024-11/verbale_Complessivo_Anonimo.pdf).
Meetings have been scheduled and questionnaires have been compiled. The statistical analyses derived from the questionnaires are subsequently discussed during specially organized meetings with stakeholders. This process is aimed at annually assessing the effectiveness of the training program and, where necessary, implementing improvements to make the program more competitive and enhance graduate employability.
To systematize and strengthen the stakeholder consultation process, the Degree Course has decided to share documentation of past and future activities with stakeholders by designing a repository where the minutes of consultations with stakeholders and representative organizations will be made available.

Furthermore, the Degree Course maintains constant and direct dialogue with the Teaching Staff of the Doctoral Program of the School of Economics, particularly with the Doctorate in Models for Economics and Finance, in order to explore the needs and update the training profiles also in relation to the Doctorate.
 

AQ Management Group

The CGAQ is composed of
Mandatory Components
Prof. Barbara Vantaggi (Head of the CdS) 
Prof. Gabriele Stabile (Head of the Quality Assurance Group Commission)
Sig.  Amedeo Alleva (Student Representative)
Sig.  Lorenzo Padovani (Student Representative) 
Sig. Paolo Ricci (Student Representative)
Other components
Prof. Roberto De Marchis (Member of the Degree Course Council) 
Prof. Brunero Liseo (Member of the Degree Course Council) 
Prof. Stefano Patrì (Member of the Degree Course Council)  
Prof. Federica Ricca (Member of the Degree Course Council)  
Dr. Gabriele Jori (Teaching Contact Person 
Dr. Massimo Proietti (Representative of the world of work)
Dr. Claudio Raimondi (Representative of the world of work)
 

Degree programme Quality Assurance documents